Usage rules
(Explanation of important matters)
Car sharing is made possible by your cooperation.
Please follow the rules and enjoy a wonderful trip.
Always check the vehicle before departure
Please inspect your vehicle for any scratches, dents, or abnormalities before departure.
*If there is an abnormality, please be sure to contact the help desk under [Inquiries].
Please be careful not to get the inside of the car dirty.
It is prohibited to bring kerosene or anything with a strange odor into the vehicle. Smoking is not allowed inside the vehicle and pets are not allowed on board.
(Please use the deck van's loading platform for bait and other items that tend to have a strong odor.)
返却は必ず時間内にお願いします
If you exceed the limit, you will be charged a surcharge, so please make your reservation well in advance.
If you are running late, you can extend your reservation up to two times if there is no reservation for the next person, so please use the reservation page.
[Unauthorized overage fee] 3,000 yen + 200% of hourly fee for each unauthorized extension
About cancellation fee
Up to 24 hours before start of use: Free
After 24 hours: 50% of usage fee
After the start time of use: 100% of the usage fee
*Except in unavoidable circumstances such as ferry cancellations or bad weather, so please contact us by phone or email.
Precautions when returning
・Please take your trash home with you.
・Please be sure to return the item to its original location.
・If you wish to use the drop-off service, please apply by the previous business day.
・Please be sure to refuel before returning.
[The provided refueling card can only be used at the following refueling stations]
Kawazoe Oil
Gonoura SS1177-1 Tanakafuku, Gonourata-cho, Iki City
Setoura SS697-17, Hakozaki Daiso, Ashibe-cho, Iki City
*Each business hours areherePlease confirm
*If you plan to return the vehicle early in the morning or late at night, if the gas station is not open, please refuel in the evening of the day before the vehicle is to be returned.
Please be sure to report any accidents or scratches.
Please report promptly even if it is a minor accident (including accidents resulting in personal injury).
If there is no report, you will be charged a penalty fee. 10,000 yen per time
In addition, we will charge you the full amount equivalent to the cost of repair.
*Related terms and conditions: SURFCLUB Rental Terms and Conditions Articles 14, 28, 29, and 34
Contact information for accident reporting:090-8509-4526
Prohibition of delivery business and white taxi operations
Use for delivery services, mobile sales, and white taxi activities is strictly prohibited.
About business guarantee deposit/non-operation charge (NOC)
If we are unable to rent the item due to an accident, theft, malfunction*, defacement, etc., we will charge a business security deposit (NOC).
* Limited to breakdowns due to reasons attributable to the member or driver.
Membership terms・Rental terms and conditionsPlease confirm
SURFCLUB isMembership termsas well asRental terms and conditionsWe operate on the basis of.
Thank you for your understanding.